Who are we?
We are Prager Metis. Our address is 5A Bear Lane Southwark London, SE1 OUH. You can contact us by post at the above address, by email at firstname.lastname@example.org or by telephone on 20.7632.1400.
We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.
How we use your information?
When you use our website:
When you use our website to browse our products and services and view the information we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better.
Some of the cookies we use are strictly necessary for our website to function, and we don’t ask for your consent to place these on your computer. These are:
However, for those cookies that are useful but not strictly necessary we will always ask for your consent before placing them. These are:
|_gid||Used to distinguish users based on behavior.||24 hours|
|_gat,||Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_property-id.||1 minute|
|_ga,||Used to distinguish users based on behavior.||2 years|
Our website does not use third-party cookies.
When you submit an enquiry via our website:
When you submit an enquiry via our website, we ask you for your name, contact telephone number, and email address. Also includes information in e-mails, forms, or other electronic messages between you and our Website when you voluntarily submit the information through our Website.
We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered your it to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to a sale.
Your enquiry is stored and processed in 2 steps:
1. Information is collected via Google Forms
2. Information is stored and parsed via Salesforce
We do not use the information you provide to make any automated decisions that might affect you. Automation revolves around navigation:
Information collected automatically may include your usage details, Internet protocol address (“IP address”), and information collected through cookies, web beacons, and other tracking technologies.
We keep enquiry emails for seven years, after which they are securely archived and kept for seven years, after that we delete them. CRM records are kept for three years after the last contact with you.
Your rights as a data subject:
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.
If we are processing your personal data for reasons of consent or to fulfill a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.
If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.
You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.
Finally, in some circumstances, you can ask us not to reach decisions affecting you using automated processing or profiling.
To submit a request regarding your personal data by email, post or telephone, please use the contact information provided above in the
Who Are We
Your right to complain:
If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint. However, you can also contact the Information Commissioner’s Office via their website at www.ico.org.uk/concerns or write to them at:
We will update the version number and date of this document each time it is changed.